L. S.

Today January 4 I finally received payment for the car I sold November 13 to picknpull. What I thought would be a simple process of selling an older car to picknpull became a nightmare that only worked out because of some hard work on the part of Customer service rep. Claudia Martinez!
I sold my car, in mid November. I walked in the title, but did not receive a check. I waited and waited, then began calling. I kept getting different people that never put my address in correctly. Finally, Claudia became my point of contact. She traced the payment, had it mailed out again. It didnt arrive. I contacted her again. She had the payment delivered by UPS overnight ( which took a bit longer because of the holiday). The payment was much, much lower than the quote. I contacted Claudia and emailed her a copy of the quote. She was able to contact the main office and have it fixed!
Claudia Martinez, at picknpull was able to untangle and fix the mess that picknpull made of my car, the payment, address, amount, etc. She is a huge asset to this company. Calm, clear, reliable, and honest. She made sure I received the correct payment.
If you choose to go with picknpull, be sure to try to deal with Claudia M. She will help you.