For years, Nifeislife delivered quality food and superb delivery. That all changed this past year. The first order that I placed this year did not arrive on the specified date. I telephoned repeatedly but anytime that the phone was answered, they hung up before I could say anything- many times I could hear them laughing. The order came three days later and I refused it. Within an hour, they called me and I explained I did not want rotten food. They did give me my money back. I decided to give them another chance as they had been great in the past. That order was delivered without any problems. So I ordered last week and the order came on time but they had placed the figs outside of the cooler and they were smashed. The cooler had only two tiny bags of coolant and they were warm so all of the food was hot. The lettuce was black and slimy. I sent pictures and many emails and they have not replied. I wasn't sure if the meats and cheeses were safe to eat as they were not cold. The order was a loss. I won't be ordering from them again as they cannot be bothered to reply to my emails or answer their phone calls.