lr73

L R.

Contributor Level

Total Points
182

1 Review by L

1/11/18

I wish I could give negative stars...

STAY AWAY FROM KORTE!

I called Korte about clearing our clogged kitchen sink drain. The dispatcher was very pleasant and said she could get a plumber out soon and would call when he was on the way. I asked her for a quote and she said it is $49 to show up and then he will assess the problem and give us a quote. She said they have no way to quote it ahead of time. She calls within 30 minutes and says he is on the way. He shows up and basically glances at the sink and says to fix it will be $275. I said how could you know that before you get into it. He says it is our flat rate there is no deviation based on complexity.

So long story short... (too late). It's a scam! I have to pay $275 to unclog the drain OR pay $49 to get him to leave without unclogging the drain... Their actual business model is to make sure the dispatchers don't have "access" to the flat rate pricing so that they won't scare you off with the real price... He admitted as much to me.

Beware! I checked around and other reputable plumbers will give you a quote or at least a range... The range I got from the others I called was $95 to $150.

So while it is my fault for not calling around first, but I thought they had a good reputation... Boy was I wrong. They are operating a racket. The MOB selling protection services have nothing over these guys...

Call around get real quotes and STAY AWAY FROM KORTE!

When they say they "Do it All" they are not joking... and from my experience most of it is unethical.

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