I had bought 2 of the Frame It All frames at the end of the planting season last summer. So needless to say, they were not assembled until this year. We were going to stack them on top of each other to make a taller framed garden area. As we were putting it together, 1 spike point completely broke off as we hammered it into the frame with our rubber mallet. All it took was contacting the company by email and letting them know what had happened, where we had bought them and sending pictures of the broken spike to get a new one sent out. We love these frames as they will not rot like wood will and we should get many years of gardening pleasure from them. With the company standing behind their product, we will be back to purchase more again!