L R.

I placed an order on 09-17-20 for a pair of glasses with a simple prescription. It's now almost one month later and while I was charged the full price immediately I have yet to hear a single word from this company. I've sent emails and got an "out of office" reply that they were closed for a "holiday" the week of October 5th (what holiday?). The email said they'd be open on 10-12-20 and I've tried calling during normal business hours and only get a "sorry, we're closed" message. If I had known the turn-around time was this slow I'd have NEVER placed my order with them. They listed my item as "in stock usually ships within 2-3 days", never once was this long wait time mentioned. And now I can't get them to respond to me in any way so I'm pretty unhappy. I wasted almost $400. DO NOT USE THIS COMPANY!

UPDATE: 11/11/20 Still NO glasses. Have been getting the runaround via email for the past several weeks.