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Gud day lazada. Bakit ganun ung refund ko di ko pa din makuha? Sabi ng lazada nasa lbc nadaw at my transaction number na kaso nung kukunin ko nga mali daw ung number. Di ko mabuksan email ko at nareformat at nawala pa cp ko di ko na din maalala order number kc rwfund nalang naman hinihintay ko. Pakiaksyunan naman to. Eto ang info. Recver is necie delos reyes ng 190 purok 8 bacao 2 general trias cavite. Nakailang email na aq sa customer service pero mga nonsense sinasagot nila sakin. Salamat
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Thanks for reaching out to us, lovely. Pwede po bang mahingi ang order number for this concern para matulungan namin kayo? Paalala lang din po na meron lang pong 7 days holding period ang LBC for Lazada refunds. After this, kailangan pong mag-generate kami ng bagong refund reference number for you. Kung hindi na po active ang email address na ginamit sa pagplace ng order, pwede po kayong mag-send ng authorization letter kasama ang inyong valid ID sa email address na: payments@lazada.com.ph. Please note that we only honor the following ID's:
Driver's License
Valid Passport
Unified Multi-Purpose ID (PVC ID card)
SSS ID (PVC ID card)
PRC ID (PVC ID card)
For future concerns, pwede rin po kayong mag-message sa amin via Lazada's Social Media accounts (FB, Twitter, Instagram and Google+), mag-email sa amin via www.lazada.com.ph/contact/, tumawag sa CS hotline number namin sa 02-7958900 for further assistance o maki-live chat sa amin twing Lunes hanggang Biyernes from 9am - 6pm para masagot ang inyong inquiries/issues using the same link. Good day!