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Louise w.

Contributor Level

Total Points
235

1 Review by Louise

  • Unfitted

9/12/13

We finally bought our dream house and wanted our dream kitchen - a big investment for most people. We went for www.unfitted.co.uk to produce our units. To this day it has been our biggest regret and actually saddens me so much.

We spend over 9 month waiting for our bespoke kitchen from www.unfitted.co.uk, my young family were cooking off a camping stove for 9 months as we had no kitchen to install! We had so many problems along the way and communication was extremely poor from the company. It was such an awful experience.

When we finally got delivery of our kitchen units 9 months after our first communication the company had made the units too big so wouldn't fit in our kitchen, they were painted the wrong colour, and we never received our ceramic sink, taps and worktops which we paid a lot of money for.

We tried relentlessly to keep communication open and get the company to sort their error's and send the missing items but as they had all our money they stopped communication and wouldn't do anything to resolve the situation.

We are now taking the company to court. Sadly we have lost thousands of pounds.

If you are considering using www.unfitted.co.uk for your kitchen please, please be careful.

Thanks for reading.

Louise Has Earned 55 Votes

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Louise W.'s review of Unfitted earned 53 Very Helpful votes

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