I purchased (5) $25 vouchers from Zulily.com for 16" x 24" x 1.5" (LxW xD) custom canvases. You download your images/photographs to the MyPix2.com website, personally situate its placement on the canvas, and place your order. Each canvas/order costs $16.95 to ship so the total with voucher cost & s/h is $41.95. You must do each voucher as a separate order and can not combine orders to reduce shipping fees. There is no discount for quantity or bulk purchases. My total for all 5 canvases is approximately $210, paid for when I purchased the vouchers through Zulily far earlier and shipping costs paid for at the time of the order.
I placed my 5 orders for all canvases on March 27,2016 & March 30,2016. I received an email confirmation/receipt for payment for each order. It states you will be sent an email notification when your order ships. If you want to check on its status then they refer you to their website. On their website you put your order # in and it gives you a very non-specific "update" such as "Processing". There is no phone number to call and I could not find one online which is answered by a person. You can only wait for an email notification to let you know when your order has shipped.
On May 4th I contacted MyPix2.com by email (your only option) to find out more about my order's status. When inquiring on their website I was given the same automatic pop up "We're working on your order" time after time after time again. I received a response to my email inquiry 2 days later telling me that due to changes recently made to customize canvases their production time is now 30-45 days. Why aren't potential customers notified about this upfront? I'm just glad these weren't gifts for anyone! Anyways, I was also told in the email that recent promotions have caused further delays. My thought about that is this, "Why continue to offer promotions if you can't provide the product?" I know for a fact (as I am a regular Zulily shopper) that MyPix2.com offers these discount purchase vouchers on a regular basis, and Zulily is just one outlet. In the email, their Customer Support person apologizes for the delay and states they are working hard to reduce production time. It closes with, "... once your orders have shipped, you will be emailed a tracking number."
It is now May 27th and I'm still waiting on my "They've been shipped!" email notification AND my 5 canvases. It is now 60 days out. Well beyond the 30-45 day extended production time alluded to in the email. Has there been any communication from MyPix2.com regarding my now VERY delayed order? No! The only communication and update I've received was initiated by me. So what now? I've sent another email to them demanding either my canvases or a refund of all money they received 60-90 days ago for the purchases. I'm not aware of any business that is paid for a product and 60 days later still keeps your money AND gives you no indication your product is coming anytime soon! Could I have done more? Probably, but I shouldn't have to. Like many others, I have a busy life and have the expectation that if I pay you for something I should receive that something barring extenuating circumstances. And if those occur, there should be communication to me about the situation & information about resolving it. That is called customer service. Where is it with mypix2.com?
So, as I said in my title, you might as well flush your money down the toilet. At least the plumber has a phone number that you can call. Buyer Beware! I only gave MyPix2.com a "1" rating as a "0" is not an option.