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Louise C.

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82

1 Review by Louise

  • Chapters.Indigo.ca

12/21/17

Bought a book on novembre 26. On december 5, check the tracking and called the Post Office and they advise me that the box was opened and content was not inside. They told me to call Indigo. I called them on dec. 5,2017 and explain the situation, they offer to resend the book, I refused because I was leaving on vacation, so they told me they would refund my credit card. On dec. 21, I called them again from the USA, they told me that the refunded my credit card, I told them, no because I was online and there was no refund on my credit card. So the guy told me he has to send a note to the Dept. And ask again for a refund. He told me it could take up to 6 weeks before I get the refund. Never again I will buy from Indigo, service sucks. Promising and not delivering.

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