Louise A.

It appears to me early on that there are a good amount of fake profiles/profiles to pull you in to subscribe as with most dating sites, but since mine isn't and there are people here that weren't I have to believe there's still a chance of meeting someone genuine. I am not a subscribing user at the moment and so can only reply to people with full membership, could be that someone would think my profile is fake because of this?...

The biggest problem with this site in my opinion is the people that run it. You can see a lot of bad reviews about this site, a lot about the customer service and they are true! It is run by people that don't seem to understand anything about good business and are control hungry. If you use any controls which you have PAID for that they don't want you to use you are punished, you are advised to 'take a break' rather than close your account if you want to and then when you decide to come back you are told that you have to wait 6 hours for reactivation, something done automatically by a reasonable, up to date site where you are a PAYING MEMBER! If once you have PAID you want to browse privately you have to be punished for not doing what they want by not being able to see who has viewed you, they say that this is 'fair' but this is actually something that you have PAID for.
If you contact customer services with a complaint they handle it in an untrained way, are rude, curt and unreasonable! If you close your account make sure that it has actually been deleted! I would not recommend this site to anyone of an age in which you are used to dealing with professional and reasonable people, it appears to be operated by immature, draconian, unprofessional individuals that are not interested in giving their customers value for money and desperate to appear right about everything regardless! Get ready for sudden positive reviews under this one...