9 months of wait, hardly any response for an update. Ordered a separate order of Tattoos... they were shipped out at the end of July. And never arrived.
They don't even bother replying to emails or comments unless positive feedback is received.
Not ordering anything from them again.
Edit: 9/19/20 - received a email response finally on Thursday- "your cosplay is still on making, we will rush and finish and ship out in this month. And we will pay the extra upgrade to fast shipping for your order. We are very sorry for the delay. But we already rush to our designer and maker, once the package had been shipped out, we will send the shipping notification to you as soon as possible. Thank you."
However, with the fact they are continually uploading costumes previews that are not what I ordered back in December. Their words are meaningless. Action has to happen before will ever believe they deserve a better review from me. There's less than 2 weeks left of September. And I doubt they'll ever come through. Next Christmas if even that.
Edit: 9/30/20 - after over 2 months of waiting on the tattoos to arrive. They did today thankfully. Also received confirmation the costume was finally shipped out last week. Updated the review from a 1 Star to 3. And letting it be.