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Louann k.

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2 Reviews by Louann

Moneisha

  • Moneisha

“HORRIBLE! Buyer Beware! Returning an item is a nightmare!”
11/12/19

I have tried reaching returns for days- no reply.
I am extremely frustrated & feel like I am screwed.
Chia company- name is misleading!

  • Comments (0)
  • 5.3K Views
Helpful  (3)
Thank you
Houzz

  • Houzz

“T took my review on Sitejabber for HOUZZ to refund”
11/13/17
• Updated review

HOUZZ read my review and finally granted me a refund for the damaged item.
It's crazy that HOUZZ cared about the review, but not me as a customer receiving damaged items and dealing with the hassle.
Anyway, thank you Sitejabber!

Helpful  (1)
Thank you
“Buyer beware-Horrible customer service”
10/25/17
• Previous review

I ordered a ceramic elephant. The item arrived scratched. I requested and received a replacement that arrived shattered. Lovely. I could not get Houzz to refund and take the items back. I had both damaged elephants in their large boxes taking up space, and after going through all the return nonsense for Houzz, I never received return slips or a refund from Houzz. I gave up and threw the items out. I still cannot believe how inept Houzz is and will NEVER buy from them again. Buyer Beware!

Louann Has Earned 6 Votes

Louann K.'s review of Houzz earned a Very Helpful vote

Louann K.'s review of Moneisha earned 3 Very Helpful votes

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