Lo S.

Garbage a$$ company with horrible customer service! A multi billion dollar company that can't do a simple thing as transferring funds within an account. I redeemed a gift card under my account thinking I can easily transfer it over to my son's account and obviously that was a mistake. Called the useless support line and they kept telling me to go buy something so I can gift it to my son... WT F? I asked it to be transferred, if I wanted to buy something to gift it to him then I wouldn't be calling your stupid a$$ company in the first place. They gave no options or any solutions besides trying to convince me to purchase something else. Even after speaking with a "supervisor"
She kept repeating the same crap thinking I'll give in and just go purchase something.
What a piece of sh! T this company is. No more Microsoft products I'll be purchasing in future that's for dam sure! If you can't support me with a simple help then there's no reason why I should be supporting a useless company.