Lorri J.

I have had an account with liquidation.com for more than 10 years. In prior years my experience was mostly good in that at least 70% of the items that I received in a "returns" lot was sellable and I could usually at least make my money back. I filed a dispute once and I won because the seller sold me junk that didn't work. At that time, their return lots were always inspected and marked on the manifest with their condition.

Well it had been at least 2 or 3 years since I purchased anything from them but I was looking for some school supplies so I went on there. I could tell that there were mostly new sellers on the site and that a lot of them were now selling "Amazon returns". I then won a lot of "returns" from seller Amazon_Liquidators out of Indiana.

The description said the items are returned and had not been tested for functionality. That should have set off red flags for me because in the past, they would at least let you know the condition of the items in the lot.

Well, after getting the box, I was dismayed to find half of the items were salvage crap and that ALL of the high dollar value items that would have made me my money back were among the items nonworking, damaged or broken. The rest of the items were fillers such as phone cases, cables, holders etc.-- give away items not worth anything. After filing a dispute, I received this email from them:

"We regret to inform you that at this time, we are unable to award the dispute in your favor for the following reason(s):

1) The auction was properly listed as returns. Return condition units are not guaranteed to be functional as the majority have operational and cosmetic issues, they may show signs of use and may not include all parts and accessories.
2) The auction description indicated these units were not tested for functionality."

WAIT! WHAT! SO BASICALLY YOU ARE ADMITTING THAT YOUR "RETURNS" ARE JUNK! Liquidation.com is purposely allowing sellers to send them items to sell that they haven't even looked at and call them "returns" just because someone sent it back to Amazon!

That's B*#%$#@! These crooks are knowingly buying items from Amazon that have been tagged as salvage and sending it over to Liquidation as "returns" because Liquidation no longer requires them to inspect their product. Liquidation has then made it easy for them to avoid responsibility for their crap by having them disclaim them in their descriptions. I told them to close my account after having it for 10 years!

Both Liquidation and the sellers are complicit in this scam. They have become greedy whor***s with no concious! Obviously they only care about maintaining their lifestyle that this scam site affords them and not about the consumers who are being victimized by what has become a purely bait and switch tool. STAY AWAY!