Thumbnail of user lorrainew7

Lorraine W.

Contributor Level

Total Points
82

1 Review by Lorraine

  • JenJenHouse

11/20/12

I have to agree with the other bad reviews. I ordered 2 pearl pink flower girl dresses from them and they are 2 different colors. When I complainted to customer services they tried to say its because I ordered them at different times. I explained to them the color on their swatch card (which you have purchase) is not near the color they sent me and in fact it looks like they sent me a pink dress and a pearl pink dress. They finally admitted it was their fault and would refund my money and make me a new dress. I declined. I don't want anymore dealings with this company ever again!
I also ordered a wedding dress which I wanted in pearl pink I email them first and asked if I could have the dress in pearl pink and they replied, "yes". I ordered the dress in pearl pink and it came to me in pink. After I emailed them they said they would refund my money and to send the dress back and they would make it in pearl pink. It cost me $30 to send the dress back, I reordered it and they replied the dress could not be made in pearl pink. I was livid!. I received the dress remade for me and this one was very poorly made. I took it a seamtress and she made it beautiful! Do NOT order from the web-site.

Lorraine Has Earned 2 Votes

Lorraine W.'s review of JenJenHouse earned 2 Very Helpful votes

Lorraine hasn’t received any thanks yous.

Lorraine doesn’t have any fans yet.

Lorraine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sallyr315
5/23/22

I have ordered a dress from this website on 27 march for 200$ and i was supposed to recieve the...

Thumbnail of user tf48
T F. reviewed JenJenHouse
4/19/18

THE DRESS WAS HORRIBLY CHEAP AND NOTHING LIKE ON THE PICTURES. They changed the fabric for a...