My boyfriend bought a I phone 6 plus last July for my son as a present, the phone was £280.00 and we were told came with a two year warranty. About a month ago the phone stopped working and I took to CEX in Braintree and they did a warranty test but couldn't fix the problem of the phone logging my son out of the network so looked closer at phone saying very small mark on phone so they will not fix! I take this as we have your money your on your own! We have the phone with a phone engineer who has looked at phone and informs us phone is a faulty phone as one chip is taking the others out and the engineer is unable to find a replacement chip. I have now had to buy another phone on ebay as not fair my son is without a phone... I'm very disappointed with the service and right now would NOT recommend parents buy phones for their children from this company.