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"S" - Scratch and Dent Version is where you expect some small flaw or the appearance of slight usage. In my most recent order of five books, one was tagged as an "S". Unfortunately it was a Bible with the cover reversed with the front on the back and vice versa. Otherwise it was in perfect condition. But who wants a Bible with a confusing cover? So, really a total loss despite the low price.
The most expensive book of the five was rated "B", but looks like its previous life was spent as a sample in a lumber yard. The third book, also rated "B" appears used, the type you expect to get at a garage sale for fifty cents. Book #4, although not pristine, is what you might see on the shelves of Chapters or Coles: OK. Well, the fifth book is a gem and is truly a bargain.
The moral of the story: if the book you want has an "S" version available, save some money and buy it, because that is what you will likely get anyway.
And dear BookOutlet, if the cover is not attached properly, be sure to mention it in the description or just keep it for yourself.
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I ordered 2 books at a total cost of $28.39 and received an email advising one of the books...
I built a cart of 18 books. Once I went to check out and created an account it cleared my cart....
Good morning Lorne,
I am so sorry you received books in a condition you did not expect. "Scratch & Dent books may have dents, scratches, torn or missing dust jackets etc. but will be structurally sound and completely readable. If they are for any reason compromised structurally, we will reship the book or put a refund through for the item if we no longer have it in stock. The 110% guarantee will not apply to these items."
Our bargain books " will always be new and in good condition. Since our books are publisher overstocks there may be very minor wear or bends to the book and this can be expected since some items may have been handled a few times, but most of our books are in great condition."
Please forward pictures of the damage and your order number to help@bookoutlet.com and we will help you further.
Looking forward to finding the best possible resolution.
Kind regards
Mindy
BookOutlet