This is the biggest scam I have come across, do not accept goods from this company or it will cost you a fortune! Always let your card provider know that you are in dispute with this company if you do not action an order and do not want it. I t relies on facebook and such websites to get it's message across to such vulverable people, it caught me so do not let it catch you!
They do not answer the phone send any information along with the product to suggest that they are doing any sort of trial at all. It is a scam so do not sign up for it.