For Business
Write a Review For Business Write a Review
Thumbnail of user lornah14

Lorna H.

Contributor Level

Total Points
84
0
1

1 Review by Lorna

ConnectNetwork

  • ConnectNetwork

“Horrible Customer Service!”
1/13/16

After making a deposit, the person it was intended for did not have access but it showed as being available. 9 emails, 2 phone calls later, I was told I would just have it refunded to my cc. 46 days later. NOTHING HAS changed. The person I spoke to on my last call did not seem to understand what I was saying! I Thought this was a service for prisoners and the outside to communicate and keep bonds, I did not realize the service would be so lax and in professional! Someone may want to remind them that there is a SERVICE fee. We are not asking for them to do anything but their job!

  • Comments (0)
  • 70.5K Views
Helpful  (4)
Thank you

Lorna Has Earned 4 Votes

Lorna H.'s review of ConnectNetwork earned 4 Very Helpful votes

Lorna hasn’t received any thanks yous.

Lorna doesn’t have any fans yet.

Lorna isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user meropih
M H. reviewed ConnectNetwork
9/6/23

This system is horrible, can't get money to love ones due to an error message that I am not a...

Thumbnail of user khristinknichole
Khristin C. reviewed ConnectNetwork
8/25/23

For as long as I can remember it has been 2.40 for a 15 min call plus tax per call on top of a...