I ordered a custom made dress online for my daughter's pageant and paid for rush delivery. The evening of my order they emailed & called me to verify all the measurements I made and also had me make a few more and give them to them over the phone, once again verifying them by email. They called the day the dress was shipped to give me the tracking number. I received the dress in plenty of time for the pageant - one week ahead of when I requested it. The dress is beautiful and fits my daughter perfectly! The color also matched the sample I looked at on line - which I was a bit worried about, just because it was a photo/online - but it looked exactly like I expected it to. The smile on my daughter face when she looked in the mirror says it all! Job well done!