When you order something that is not the size the company claims it to be- return it to be told they discarded the item from "failed attempts" to contact me. My phone never rang and received one email - in which I called for the recording to say the company was currently closed to call back tomorrow and tomorrow was past the "2 days to contact" them. I will be filing with the Better Business Bureau. It's not even about the money I spent on the dress but about how many people get treated this way. I know good and well address that was only tried on was return tags still attached inside the plastic was not discarded! Maybe you are getting the cute pink dress we returned
Unfortunately it sounds like the order might have been placed on a different site. The office was closed on 12/6 but all voicemail messages would be given a call back once open again. We would be happy to look into this further for you if you can please message us with your order number. Thank you and we look forward to hearing from you!