Lori S.

Everything is fine, except the item I bought says FREE SHIPPING on items over $250. My item was $284.00 (before tax), yet I did NOT get free shipping :(

Way to lose a longtime customer LOFT! Paid my ENTIRE bill a day early in July. You bill me a freaking $1/month after for what you call a trailing interest fee on my previous balance that I had PAID OFF! How does it make sense to bill me for interest on an amount I pay off not only on time, but a day early?
Supervisor wouldn't budge. Very sneaky way to conduct business. Lost a customer over $15.
Said they would waive the $15 "if you stay with us and don't cancel your account". What a load of BS...

Long story short: Ordered 2 of the same shirt in 2 different sizes on Feb. 22,2017. Today is Apr. 22,2017 AND I STILL HAVEN'T GOTTEN MY SHIRTS! Contacted Zulily 3 times. Each time they say "don't worry, it's on it's way!" It's coming from China. But at this rate, I really think it's coming from Mars. Absolutely unacceptable!
Also ordered another shirt at the same time, which I did get in a timely manner (?) but the quality is so poor, it's laughable.
DO NOT ORDER FROM THE SCAM KNOWN AS ZULILY!