Lori R.

I placed my order and faxed my prescription and when I received my order, one of the boxes was the wrong prescription. I called the next day and the person I spoke with was rude and was trying to say I ordered it wrong and I told her I faxed the prescription and it had the correct info on it. She asked if I had opened the one that was wrong and I told her no. She finally said she would replace it and I asked if I needed to return it and she said I would get everything in an email of what to do. It has been a couple of weeks and I haven't received anything telling me what to do and haven't received the replacement. Very unprofessional and bad customer service. I need my contacts that I paid for!