lori m.

FedEx says that it takes its time very seriously?! I ordered a TV from Walmart and it got delayed for different times. Every leg of its trip it got delayed. At first FedEx said it'd be a day early then it got delayed another day then delayed another day then delayed another day. I always put FedEx on top but now I think they got pushed down to the bottom as to who is the fastest delivery service and reliable. FedEx to me is no longer a reliable service many of the packages that I've shipped or received has been delayed many acquaintances their stuff has been delayed so this is the TV is not just one isolated time it's just an example and I'm very disappointed in FedEx

I purchased a pair of safety boots through the Zappos Amazon Fulfillment site and they really really hurt my feet but they were from 2021 and I wanted to see if they can exchange them for for the same boot but a larger size. I knew it was a long shot but it's always worth a try seemingly it wasn't a very long time, about 3 months and I couldn't wear them very much because of the pain. So, when the rep kept repeating the policy I was like okay then I just have to throw the $160 safety boots away bc I am unable to wear them and she said "let me repeat it to you one more time". It was like speaking to a robot, a rude robot. Carhartt is a great brand, but the seller sucks!

Never receive order Order # W-*******.

I placed an online order on 8/18/21. On 8/23 the only thing I heard was my order was placed. On that day a to said my order didn't
Exist. I s/w a supervisor Pyle (driver) very abrupt and abrasive said that I needed to contact my vet and have them respond. Why did you take my money today if you haven't heard back? Why didn't you send me a message? My horse really needs that medicine! Your office is incompetent! Send my money back and close my account! You can sit on hold! Why are you a jerk! Several call later... nothing. A few days later more texts to my vet. Call the Entirely Pets RX, why are you still sending faxes to my vet bc you sent a total of 13! So, your telling me that you just got one approved out of 3? Aren't all 3 prescriptions on one sheet? Just fill the one you have and stop faxing my vet. I will go to a more competent company that give updates if there is a problem right away, like Chewy (in 1 day!)

9/2/21 A few days ago they sent my vet faxes and my vet called, I said throw all Entirely faxes away and send faxes back to Chewy. Entirely only had fax for Equioxx for $72, so they charged me again on top of the $125.41 (that I never got & and meme refunded).

Today I got an email that asks: click this link if you got your shipment, or this this link if your didn't receive or if you cancelled...

Let's see if they get this right. I doubt it. The first time they charged me $86 for the Equioxx. The second time they charged me $72.

Shysters!

Also, dba Healthy Pets...

20% off the first purchase which was nice since I pulled my Rx from Walmartpetrx, which is a horrible place. I called my vet about Walmart then about Vet Depot and they said they signed something for AlliVet, but I didn't go through that company, well I don't know what to tell you. I checked AlliVet site and nothing!? Now I had to call. They said that Vet Depot is a sister company, so why doesn't it say dba or have an an affiliation somewhere so I didn't spend so much time figuring out what happened?!?!

Not 2-day overnight service, but direct overnight a.m. delivery from Florida to S. California. Was in a foam lined box and 4 ice packs! Most places you have to pay extra for all that. The Merck Prestige 5 kit + West Nile was $10 less than everyone else the shipping ice and packaging was included which would have cost $10 everywhere else, so I'm extremely impressed by Allivet!