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Lori M.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment

Member since February 2020

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1 Review by Lori

I ordered a kobo and case online. I was supposed to have received it February 12, according g to their scheduled delivery. It is now February 23 and the product has not even left their warehouse. Since they created a label they say that they are unable to do anything. I have spoken to multiple people on chat and by email and not one of them has been helpful. They will not cancel my order, and they will not ship it. I guess they expect me to pay for a product they won't send to me? I don't care if they created a label for the box, until they actually give the box to UPS there is no way I can receive it. The worst customer service I have experienced in a very long time. If you can, order from Amazon, they at least have exceptional customer service.

Lori Has Earned 3 Votes

Lori M.'s review of Chapters.Indigo.ca earned 3 Very Helpful votes

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