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Lori M.

1
Level 1 Contributor

Contributor Level

Total Points
245

3 Reviews by Lori

  • VENUS Swimwear

12/19/18

I ordered 4 dresses to try for New Years Eve Party on the 8th of December. I waited a week and the order didn't ship. I called and found out they had confused my billing and shipping address and instead of letting me know just held the order. I communicated and fixed the address issue and was assured it was going out the next day. It didn't. I called again and they apologized saying their manager was express mailing and it would be here in 2 days. Still didn't happen. Now it says the order will arrive on the 29th or 30th. To late for my party. This companies customer service is below satisfactory. I am super disappointed and have a week to find a dress. :( I will order with a company who doesn't play games and can deliver what they say. This company is a big disappointment and cannot be trusted to deliver on time. Look somewhere else please.

Thumbnail of user heidiv11
VENUS S. – VENUS Swimwear Rep

Hi Lori, we apologize that your ordering experience did not meet your expectations. We will be happy to review your information and find a resolution to this matter for you. We will be sending you a private message to discuss this matter further.

  • Fiverr

10/19/16

Terrible customer service. Denied me access and said some of my pay pal purchases are in dispute. I checked with pay pal and not true. They wanted me to re purchase so my account could be re opened. I am not paying double. This who thing was so confusing and you can't even talk to a real person. It is buy email only and takes over a day to get an answer to 1 question. Do not do business with this site. Im very disappointed.

  • Missydressy

1/5/14

I wouldn't recommend it. I ordered a dress for New Year's Eve, I got it on a Friday and was out of town until sat night. It did not fit and the next size was unavailable. Beware of strict return policy. I called early Monday morning and because I hadn't sent it back in three days they would not refund my money only given me a credit after asking for a manager. A $300.00 dress! Ugh! I couldn't mail it on Sunday so this is rediculous and bad business in my opinion. I'll be shopping somewhere else now.

Lori Has Earned 5 Votes

Lori M.'s review of Missydressy earned a Very Helpful vote

Lori M.'s review of VENUS Swimwear earned 2 Very Helpful votes

Lori M.'s review of Fiverr earned 2 Very Helpful votes

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