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Lori H.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Health, Baby & Kids, Clothing & Fashion

Member since October 2015

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    383

Review Distribution

2 Reviews by Lori

10/13/15
I ordered a dress months ago, and still have not received it. CS told me to give it another 2 weeks, that was 2 weeks ago. I don't need the dress anymore, the wedding that I bought the dress for is over and done. CS also mentioned that I had not bought insurance, being a new customer, I didn't realize that I needed it. I've dealt with many companies and never had to buy insurance! Very unprofessional company, yes, I've been ripped off!
customerservicer
CustomerService R. – RoseWholesale Rep
Dear james h.
Thank you very much for your attention, we are honored to get your reviews.
First, I want to offer my sincerest apologies to you for the issue.
Because it is international surface mail and there are some external factors which may cause some delay on delivery time,such as remote locations, peak shopping and shipping periods, Holidays and Festivals, inclement weather and delay by corresponding customs' operations and express company. Most orders sent with this service provider can arrive between 10 and 25 working days.
Please note that we have offered you an appropriate solution and please replied us.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
We are more than willing and glad to assist the cutomer and we are going to contact him or her, hope we can rosolve the problem together soon!
Kind regards,
Rosewholesale Customer Service
10/13/15
I use WebMD for a quick rundown on any health problems.

Lori Has Earned 5 Votes

Lori H.'s review of RoseWholesale earned 5 Very Helpful votes

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