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Lorie S.

Contributor Level

Total Points
83

1 Review by Lorie

  • BitsAndPieces

9/21/20

I wish I had read reviews prior to buying from Bits and Pieces! I ordered three items, one of which was a puzzle frame: https://www.bitsandpieces.com/product/20-x-27-black-frame for $29.99. You will note that the photo shows a shiny front, indicating a plastic front. When the product finally arrived after several weeks, it was packaged in a tube and was simply metal sides and the hardware to hold it together. I complained to the company to no avail and returned the product via USPS, the only choice since they use a P O Box. It cost $13.65 and when I requested a refund of postage for the inconvenience caused by their blatantly false advertising, Eddie in "customer service" said it was against their policy. (Do yourself a favor and order your frame from Walmart: https://www.walmart.com/ip/Mainstays-20x28-Rounded-Black-Poster-Frame/*******. It is $10.88 with free pickup or free shipping with a $35 order!)

Lorie Has Earned 3 Votes

Lorie S.'s review of BitsAndPieces earned 3 Very Helpful votes

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