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Lori e.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since July 2018

  • Review

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Review Distribution

1 Review by Lori

7/30/18
Many called to Ring they won't call back. They can't solve problem in less than a month doorbell battery wont hold charge at all. False advertisement from owner. Ring won't replace they put u on hold then hang up I call back They pick up then hang up again each time... yesterday with out my permission they were in my account as I was typing in neighbors comments I type go to sitejabbers see truth RING DELETED MY COMMENTS OVER AND OVER AGAIN WHERE IS PRIVACY LAWS R they ano v e law all day they shadowed me each step they deleted comments THEY WATCH U AND MANIPULATE D ALTERED MY ACCOUNT... THEY DO NOT WANT RING NEIGHBORS TO KNOW BOUT SITEJABBERS they emailed me but won't call... said comment not helpful for safety and neighborhood alerts only... Well if your ring video does not and u go days with no monitoring all the while dead video FOR SAFETY REASONS CHECK CAMS AND SUCH SEE IF THEY R WORKING. U know for safety... ring doorbell is no real time whom ever is leaving before cam comes on then u see leg turning corner owner told n o t the truth bout product FALSE ADVERTISEMENT. THEY INVADED MY PRIVECY... MY PRIVACY MY ACCOUNT DELETED MY COMMENTS NO PERMISSION. Ring upset I emailed them read reviews your customer ring product holders see what they think u won't replace faulty items. No call backs... worse customer service EVER. Here's the most hurtful thing. Back door bell video. I have hanging on a nail with charger cord in bell like am constantly charging plugged in to extension core... This is first week had product bad faulty doorbell. I asked them is cord safe out side n weather n to leave on charge constantly. Ring put me on hold said let me get info on that then while on hold she HUNG UP. Never any follow up. They know ran EXTENSION CORD OUTSIDE won't replacebell. MAIN THING IS PRIVACY THEY SPIED. SPIED. SPIED ON ME WATCHED EACH STROKE I MADE R THEY WATCHING U... as fast as I typed they DELETED... Now to prove this did take pic my comments made went back in deleted my comments INVADED MY PRIVACY took control of my account They s h u t me down twice still called me hung up on me to show me it's ring... doing this. In neighbors comments they very quickly enlarged BEFORE MY EYES map showing my address street where I live. When they suddenly done enlargement jumped up in my face. Phone rang caller I'd ring. Answered they hung up... They taunted and manipulated me viewed me took controlled of my account then took me down could not get back in sent me twine set new password... people expeiencing same email. Report to channel 5 nashville tennessee news investigative reporter Phil Williams I have already emailed him for help... I spent 200.00 and My video bell is hanging on a nail attached to extension cord. See why I want resolve people contact by email Mr WIlliams lets expose ring false advertisement. Invasion of privacy taking our money
kandycec
Kandyce K. – Ring Rep
Hi Lori e.,

My apologies for any frustration. Battery life is contingent on usage; the amount of alerts you receive per day will impact your battery life. I would like to provide you with some additional suggestions to help improve this for you. Additionally, we can help troubleshoot the other issues you've experienced with your device. Would you email me directly at Bilan.jenkins@ring.com?

Bilan J., Customer Satisfaction Specialist
Bilan.jenkins@ring.com

Lori Has Earned 3 Votes

Lori E.'s review of Ring earned 3 Very Helpful votes

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