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Lori C.

Wilmington nc

Contributor Level

Total Points
80

1 Review by Lori

  • Citi Trends

11/6/21

Me and my boyfriend shop citi trends in Wilmington nc every week but after today we will go some where else. He bought pants and the stain was not noticed until out in public. He had receipt but they would not exchange without original tickets who wears pants with tickets on them most store the original receipt is all a customer needs. This is the worst customer service I've had they do not stand behind their products when out the door your tough luck if something is wrong and you do not notice. SO CUSTOMERS BEWARE CHECK THEIR CLOTHES AND PRODUCTS VERY CAREFULLY BEFORE WALKING OUT THE DOOR. HE HAD THE PANTS 3 DAYS.
VERY VERY BAD CUSTOMER SERVICE. HE LEFT PANTS AT THE STORE HE WAS SO UPSET AND HIS LAID BACK NEVER GETS UPSET.

Tip for consumers:
Make sure you look their clothes over for anything wrong because they will not take back or exchange after you take tags off even with original receipt. This just happened at the Wilmington nc Market street store.

Products used:
We bought pants they had stains after he wore them in public we noticed.

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