Lori B.

We started with the Ring doorbell and paid the $30 monitoring for a year. We loved it so much, we got the entire system for our house. We had to pay the $100 for that, so I asked for a refund for the other via the chat box. I had the money refunded within 5 minutes tops! Are you kidding me? WOW! We had to call another time and had the issue resolved within 6 mins from the time I dialed. This is so refreshing after 13 years with another well known company that kept jacking up our rates. You can't touch this monitoring fee... or their professional customer service! I am so happy! I'm astounded at the bad reviews!