These shoes are very poorly made of very cheap materials. They are made of synthetic garbage, and do not fit remotely true to size. The first two pairs I got were tall boots, one pair hit my leg directly behind the knee which is not wearable and they looked so cheap that they look like the pretend boots that come with cheap costumes. The other pair had no support in them whatsoever and no tread on the sole so I
almost fell on my behind on the carpet in my house when trying them on. They didn't want to let me return either pair because they were on promotion but I went back & forth with them and they let me exchange for two other pairs. I will say that their customer service was helpful trying to get me sorted out into shoes I was happy with but I did have to complain on their Facebook page to get that kind of response. The two pairs of shoes I got in exchange were at least more comfortable but there was already a small rip in the vinyl garbage that the shoes were made of but I was over dealing with any more exchanges. I should've cancelled at this point but I wasn't having a problem remembering to decline the month (you have to either buy something or decline the month or they automatically charge you $39.95). In July I missed declining the month because I was on vacation (you can't do it early). At first I was not concerned about that but then I find out that I can't use my money on sale, promotional or clearance items because the money they automatically charge is
considered a "credit" so I am only allowed to buy an item at full price. This is a disgusting business practice, none of their shoes are worth $39.95 a pair. Avoid joining this site like the plague, I'm sure I will have a hassle trying to cancel as well.