Loretta W.

I ordered two cartridges for my Canon MX882 from AtlanticInkjet.com, supposedly a Canadian store. I was hoping to get something better than my last cartridges from a different company. When I clicked on the "more details" link, it said the ink was made in America. I would have to take the chips out of my old cartridges and put them into the new ones, but I was willing to try.

What I received were two G&G cartridges from a place called Re-Inks in California. They said they are now Atlantic Inkjet. I emailed them saying they were not the ones I ordered, and the guy said they must have pulled the wrong cartridges in the warehouse. Sure! I asked if they really did have the advertised cartridges. No response.

If I had wanted G&G cartridges, I could have gotten 6 of them for $19.99 from e-Bay, free shipping. I would not have paid $21.97 for two of them.

I did get my money back with a moderate amount of trouble. I phoned and had to punch the button for wanting to place an order to get someone to talk to. But I just wanted to keep as many other people from stepping in this one as I can. So far my new order from PeachTree Ink seems good.