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This company has got to be a scam. After ordering heartworm preventive medication online I received a call and email from them saying my Vet's phone numbers were wrong. I contacted my Vet and the numbers I gave them were correct. I called Jasmin at PetCareRx back and left a message and also emailed that the numbers were correct. After not hearing from them I cancelled my order via email and ordered from a reputable company. I also requested that my Vet not authorize any Rx for PetCareRx. Well, after emailing FOUR times to cancel my order and send confirmation, I receive a call asking for the correct phone number for my Vet so they can fulfill the order.
I wish I had read the other bad reviews before I placed the order.
DO NOT order from them - you will be sorry.
Loretta S.'s review of PetCareRx earned 3 Very Helpful votes
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Ordered catfood that they didnt even have. Then they send me emails for a discount if i join the...
Thank you for the feedback provided. We strive to ensure all of our customers are happy with our service and we apologize about your recent experience. I would like to further look into this concern, if you would please contact me directly at mmherzai@petcarerx.com and include your order number. Thank you!