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Loretta E.

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1 Review by Loretta

Buyaparcel

  • Buyaparcel

“Good customer service - shame about the condition my order arrived”
3/13/19
Verified purchase

The box that held my shower had been previously open (which is fine) but it wasn't securely sealed when it was delivered and the parts inside were freely moving around. So I requested a refund and the customer service rep Lauren was accommodating and offered to replace any possible part that might have gone missing but I felt more comfortable to just return the whole thing which they accepted and will collect on Monday. A shame because the shower was being sold cheaper than all the other places I found.

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