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loretta c.

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1 Review by loretta

Mason Easy Pay

  • Mason Easy Pay

“No common sense from customer svc reps”
4/6/20

Sent my shoes to a prev address, afterr the correct address was updated. When i returned the shoes because they didnt fit, they were returned advising, I was passed the refund or exchange policy. But you would think they would have used the correct address but no they used the previous address once again. And the customer svc rep so nothing wrong with the script she was reading from!

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