Within 24 hours I tried to cancel 6 mo subscription $74 but was charged $80. I did not find anywhere on the site that I could cancel so I sent an email. To this moment no reply. I notified my credit card company and am disputing. I tried numerous searches and found 1 item - a marriage picture I could use. Every search was information I already had and had gotten from Ancestry.com or Newspapers.com. Searching here is extraordinarily difficult and there are many steps you have to go through to even begin searching. I've inquired as to why my 6 months was $80 while they show 6 months as $49.95, hum! If you want great results use anything but NewspaperArchive. I am most likely STUCK with this charge but I will make every effort I can to warn others to stay away, far, far, away. Watch what you check off too as there is something you check and agree to not dispute fee. In my opinion just not worth the effort when I can do better other places.
Hello Loretta,
We're sorry to hear you had a negative experience with our services! NewspaperArchive.com was purchased since the time of your review, and is under new ownership. We do sympathize with your frustrations however, and if you have any outstanding issues, please feel free to reach out and we'd be happy to assist you.
If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.