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Lorenzza L.

Toronto, Canada

Contributor Level

Total Points
81

1 Review by Lorenzza

  • Borderfree

3/19/21

If I could not give any start, I would do it. I did a purchase in December to be delivery in 20 days through Borderfree, and I received in 40 days. Always with excuses. Unfortunately I needed to return one of the items, and It's been a month since they received the product back, and no refund to my credit card. I call them couple times and they always say, I am going to receive in 3-4 business day, but it's nothing. I will never going to purchase anything anymore with them, if they don't work well, and they don't really care about the customer service, I don't wanna never face anything like this with online shopping anymore.

Tip for consumers:
Don't buy anything on Saks 5th if you don't live in USA, the Borderfree does not work.

Products used:
Sunglasses

Service
Value
Shipping
Returns
Quality

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