Ordered 2 wigs neither looked like they did. The one is so off color by 4 shades it's terrible. Not what I ordered. I will not be ordering again from them. Spent $350 on 2 wigs. I'm appalled. Just received them today will be calling them tomorrow or should I say sending them an email cause that's the only way to contact them. Ps We don't have to go through them. They have false advertising.