I am waiting on a paint pen for my compass Jeep. I am told that I have to wait till 914 orders are filled before they can ship my ONE touch up pen. When I contacted Customer service, can mo talk to an actual person. Got an email from some guy Dave telling me it takes this long to mix and make a single pen! Wanted to cancel, but no response to that, totally ignored me about my request. I usually check reviews before I order anything online. But I really dropped the ball here. This place should really be reported to the BBB. They are getting away with murder here, and to me they are crooks.
When you provide the excellent service we do, word of mouth spreads and you get lots of orders. You order will be processed in the order received. Summer is a particularly busy time of year and we try our best to ship the orders out as quickly as possible. If you were our only customer, then yes, we could ship it the same day. Thanks for your business.