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After reading about the easy returns I ordered some items. They did not fit so I started my return well within the 14 day window. They do not send an invoice with the pkg so you have to contact them for instructions. I supplied all the info they wanted because I paid with PayPal and that was generated. Nothing has been right and we have gone back and forth until the 14 days is almost up. Don't think I am getting my refund! Very shady company. Buyer beware...
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Lon S.'s review of Rotita earned 4 Very Helpful votes
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Hi， Lon S.
Sorry for the inconvenience.
Can you tell me your order number?
I will check.
Looking forward to your reply.
Sincerely
Rotita