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Lona V.

Contributor Level

Total Points
80

1 Review by Lona

  • Raise

8/30/17

I've been buying gift cards on Raise for several stores (for online and in store uses) and haven't had any issues with any of the cards. When an early purchasing snafu hit, they had awesome customer service and fixed it. I recently bought more cards than intended and again had a great customer service experience which resolved it (there's a human you can speak to!). While I find the app a little slow and obtuse, I love their instant messages when gift cards hit the shelves for stores that rarely have them available. Delivery of cards (almost instantaneous for digital) is always wicked prompt.

Tip for consumers:
Always check balances upon receipt, as there are unscrupulous individuals who sell on Raise, but the company is very responsive to issues

Service
Value
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Returns
Quality

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