I didn't know when I purchased my first pair of shoes that I was signing up for a membership. When I found the charge on my account I called & within 11 minutes a very nice guy cancelled my account and refunded my money. Didn't love the shoes but did love the great customer service!
Hello Lona,
We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy