Thumbnail of user loll16

Lol L.

Contributor Level

Total Points
84

1 Review by Lol

  • Designer Optics

5/16/20

I saw the pair of sunglasses that my mom had been wanting for a while and decided to order it about two weeks in advance to Mother's Day. Took payment immediately, no confirmation on item being shipped. Contacted PayPal to investigate and then designer optics decided to email me. By then PayPal canceled and d. O said my order was on back order but canceled. So upset, I lost opportunity to purchase from other sites at the time now prices have all gone up everywhere. Never again dealing with this phony website. Also my item was available on the site for shipping within 2-3 days. Hm so quick enough to take money, with no order shipped after 10+ days, and then reach out after PayPal investigates.

Thumbnail of user arone10
Aron E. – Designer Optics Rep

Hello Lol, we apologise for the bad experience you had to deal with our website. The product availability is in the hand of the manufacturer as we provide authentic product. Sometimes the product are been backordered from the manufacturer and the estimated date is not provided. We do have option for exchange with the product that is available in stock or the product that customer would like to buy, so that there should not be any shipment with the delay. You should order again from our website, so that we can deliver a better experience next time. Looking forward to serve you again.

Lol Has Earned 4 Votes

Lol L.'s review of Designer Optics earned 4 Very Helpful votes

Lol hasn’t received any thanks yous.

Lol doesn’t have any fans yet.

Lol isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user matts1683
1/23/24

Don't order from this business. They sell fake glasses as "authentic." I wish I would have done...

Thumbnail of user shaunc220
1/20/24

I placed an order before the end of 2023 for approx $500 ($497), AFter inquiring for a couple of...