- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Wrong size sent, customer service is non existent. They want you to text an cs agent—the wait is still crazy long— and they are terrible! They know nothing! And this is EVERY ORDER! Plus they blow up your email and text with messages but when it comes to a store credit earned through a promotion they don't send it! If you call (takes you hours) they say oh check junk folder…. Horrible service and company and now they have hiked prices above retail! Yuk
Lola D.'s review of The RealReal earned 9 Very Helpful votes
Lola hasn’t received any thanks yous.
Lola doesn’t have any fans yet.
Lola isn’t following anybody yet.
Empty.
We placed an order, which was cancelled by them but they still took the payment and are refusing...
It's a scam business when you want to sell with them, don't ever do that. They take your item out...
Hi Lola, we're so sorry for your experience with us and truly appreciate you sharing this feedback with us. If there is anything we're able to help you with, please reach out to our team on social media with your account details.