Lois W.

I have been an AT&T customer for years. I received an e-mail back in February saying that I could get high speed internet for the same price I was paying, Obviously, I thought that this was a deal and signed up. Due to personal reasons, I was not able to have someone come out to my house until the middle of March to install the new service. I just now receive my first bill and it was $30 more than what it was supposed to be. I called and stayed on hold for hours and then received a call back, just to be notified that because I did not "click the box that said I wanted the discount" when I was in fact signing up for the discounted price, I could not receive it. Not only will I be looking for another service ASAP, I will never recommend AT&T to anyone.