Lois S.

It was difficult to find some of the items to order and there was an item I don't want, but I couldn't access any of my items from the order page. I also had a difficult to use my credit card.

This is a total scam! I ordered a trial from Facebook, so was not provided w/the terms and conditions. I was billed for a shipment before I even had given the product a trial, Received 2 more shipments, and returned to sender. Since the first was over 30 days, I only rec'd a refund of $20 (of product billed at $99)! I was told that I could not receive the full amount as it was over 30 days. Was told by customer service rep that I should have read the terms and conditions (that didn't appear w/the Facebook offer!), that there is not manager to speak with, and that he has the same authority as any manager! I wouldn't even give them one star if I could give none. I now have no money and no product! I am also upset that the only return address on the products was for an address without the name. There are so many things going on with this company, I can't say more now!