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Lois L.

Contributor Level

Total Points
169

2 Reviews by Lois

  • Kohl's

4/5/21

I ordered SO jeans online and received 2 pairs with security tags on them. I called Customer service and was told I had choices based on how far I live from a store. I could bring them back and have the tags removed, throw them away and get a refund or get more pant shipped and the customer service rep apologized. They were AWESOME!

Products used:
Jeans

Service
Value
Shipping
Returns
  • Country Door

3/26/21

Poor customer service! They want to have me pay to buy another box as it was packed poorly and send it back. They are not willing to refund enough so I can pay and have it personalized which is $25.00. Original cost plus shipping almost $80.00. They will only agree to $15.00! Lousy Company

Lois Has Earned 9 Votes

Lois L.'s review of Country Door earned 9 Very Helpful votes

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