Order no.: **************231
I have been sending emails to *******@jollyhers.com to request an address for returning my dress for exchanging the size since the day I received my dress on 21 Nov 2018. However, I don't get any response for this simple request. I'm so disappointed with their after sales service.
Please do response for my request ASAP.
Dear customer, we feel sorry for the inconvenience caused for you. As there is a lot of orders on our site and our customer service processes them in sequence, it will make delays for you. And we have reply your email on Nov. 29, but no reply. We hope to solve the problem and offer good service to you. Hope your reply. Thank you very much.