So we used there moving program.( yes, there moving program) 2.5 Years later we realize they are still charging us for 2 receivers at the old address! What the hell? Not only do they now want the equipment back we already returned but say its our fault for not catching them over billing us for 2.5 years and they do not issue refunds. Do yourself a favor, talk to Dish or someone else. They have a constant problem with this, but blame the customer. Simply Outrageous.